Gadget Saathi

Your Saathi for Every Need!

Phone Charms
Mobile Accessories
Computer Accessories
Content Creation Accessories
Charger
Data Cables
Earbuds
Mouse
Keyboards
Computer SpeakersOther Accessories

Payment Policy

At Gadget Saathi, we strive to make your shopping experience as easy and hassle-free as possible. To ensure your convenience, we accept a variety of payment methods:

1. Accepted Payment Methods :

a) UPI (Unified Payments Interface):

  • Use your UPI-enabled app (e.g., Google Pay, PhonePe, Paytm) to pay directly from your bank account. It’s fast, secure, and easy.

b) Net Banking:

  • Pay through your bank's net banking service. Just select your bank and complete the payment securely on our website.

c) Cash on Delivery (COD):

  • For Customers, we offer the convenience of cash payments upon delivery. Pay in cash when you receive your order.

2. Payment Charges and Discounts :

a) Cash on Delivery (COD) Charges:

  • For orders with a value of under ₹999, an additional charge will apply: A higher of ₹45 or 5% of the order value.
  • For orders with a value of ₹1000 and above, an additional charge will apply: A higher of ₹80 or 3% of the order value.

b) Prepaid Orders Discount:

  • For prepaid orders above ₹100, you’ll receive a FLAT 2% discount, up to ₹25.

c) Advance Payment on COD Orders:

  • For COD orders, an advance payment will be required: A maximum of ₹50 or 10% of the order value will be collected at the time of order confirmation.

3. Customization Orders: 

  • Any customisation order will only be accepted upon full prepaid payment. No COD (Cash on Delivery) option will be available for such orders.

4. High-Value Orders: 

  • Products with an individual value exceeding ₹1,500 will only be processed as prepaid orders. COD will not be available for these items.

5. Payment Security :

  • All transactions on our website are secure and encrypted, ensuring your payment details are safe and protected.

6. Important Notes :

  • We only accept payments in INR (Indian Rupees). International payments are not accepted at this time.

 

FAQs :

Q: What payment methods are available?
A: We accept multiple payment methods, including credit/debit cards, UPI, net banking, and cash on delivery (COD).

Q: Why is there an additional charge for Cash on Delivery (COD) orders?
A: The COD charge covers the logistics and operational costs associated with cash handling during delivery.

Q: What happens if a customer refuses to accept the order upon delivery?
A: If the customer refuses to accept the order, the partial advance payment made at the time of order confirmation will be forfeited and will not be refunded.

Q: Can I change my order after placing it?
A: Modifications to your order can be requested within 30 minutes of order placement. Please contact our support team promptly. Kindly note that changes may not be accommodated if the order has already been processed or shipped.

Q: Can I modify my order after the 30-minute window?
A: If you wish to make changes after 30 minutes, please contact our support team immediately:

  • If the original order has not been prepared for shipment: The order can be modified, and the advance payment will be adjusted against the new order.
  • If the original order is ready for shipment: The original order will be canceled, and the advance payment will not be transferable to the new order. A fresh order must be placed.

 

For any further queries, feel free to contact our customer support team. At Gadget Saathi, we are committed to delivering exceptional service and ensuring your satisfaction!