Terms and Conditions
Welcome to Gadget Saathi! We value your business and are committed to ensuring a smooth and enjoyable shopping experience for all our customers. By using our website or making a purchase, you agree to the following terms and conditions:
1. Scope of Agreement:
These terms and conditions govern the use of the Gadget Saathi website, including browsing, purchasing, and interacting with our platform. By using our website or making a purchase, you agree to abide by these terms and conditions.
2. Products and Pricing:
- We offer a wide range of high-quality products at competitive prices.
- We sell 100% original and genuine products sourced from authorized distributors.
- Prices are subject to change without prior notice.
- While we strive for accuracy, we do not guarantee that all product information, including prices, is up-to-date at all times.
3. Orders and Payments:
- Placing an order on our website constitutes an offer to purchase the selected products.
- All orders are subject to availability and acceptance by Gadget Saathi.
- We accept payments through secure payment gateways.
4. Shipping and Delivery:
- We aim to process and ship orders promptly. However, delivery times may vary based on location and other external factors.
- Shipping fees may apply and will be communicated during checkout. The product price does not include shipping costs unless explicitly mentioned in the offer.
5. Replacement and Refund Policy:
a) Replacement Policy:
- We offer a replacement in case of a defective or incorrect product delivered.
- To request a replacement, contact us within 48 hours of receiving the product.
- You must return the product to our given address at your own cost, and the returned product will undergo a quality check before a replacement is issued.
- Replacement will only be processed within 1-2 days, once the quality check gets done.
b) Return Policy:
- We do not accept returns under any circumstances, including change of mind, personal preference, or dissatisfaction.
- A replacement will be provided exclusively for defective or incorrect products, and this applies only to products that are covered under warranty.
c) Cancellation Policy:
- Orders can be canceled within 30 minutes of placement. A ₹50 processing fee applies.
- Cancellations made after the 30-minute window will not be accepted.
6. Disclaimer of Warranties:
- Warranty periods and service locations vary for each product and are specified in the respective product descriptions.
- Customers should refer to the product description for warranty details and service procedures.
7. Privacy and Data Security:
- We are committed to protecting your privacy and personal information.
- The collection and use of your data are governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
8. Limitation of Liability:
- Gadget Saathi, its affiliates, employees, and agents shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or business interruption.
9. Contact Information:
For any inquiries, concerns, or feedback, you can reach us via the following contact details:
- Phone: +91 97345-34568
- Email: gadgetsaathi@gmail.com
FAQs:
Q: Are your products genuine?
A: Yes, all products are 100% authentic and sourced from authorized distributors.
Q: Do products come with a warranty?
A: Most items come with a manufacturer warranty. Please check the product page for details.
Q: Do I need an account to place an order?
A: No, but creating an account allows for faster checkout and order tracking.
Q: How do I reset my password?
A: Click ‘Forgot Password’ on the login page and follow the instructions.
Q: Can I use multiple promo codes?
A: Only one promo code can be applied per order.
Q: What products do you offer?
A: We sell a variety of accessories including chargers, headphones, keyboards, and storage devices.
Q: How do I contact support?
A: Reach us by email or phone during business hours.
Q: How do I track my order?
A: You’ll receive a tracking link via email once your order ships.
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.